Exchange Policy

We make every effort to provide superior quality and unparalleled customer service. Our customers’ satisfaction is our highest priority.

While we’re sure you’ll love what you’ve ordered, we understand that sometimes you may have second thoughts. Unfortunately, we’re unable to provide refunds. However, we will provide credit for a future purchase or exchange.

Items requested for exchange or credit must be in new and unworn condition.

Although the customer will be responsible for shipping charges associated with returning the item, GILDED will provide free shipping for the newly selected item.

Requests for exchange or credit must be made in writing within 5 calendar days of delivery. Requests may be emailed to

Items marked for exchange may be mailed to the following address. Please include your name, order number, and address for processing.

Gilded Collection

P.O Box 2837

Toluca Lake, CA 91610

California Residents:

Per California state law, your purchase is subject to a California Sales Tax. This amount will be calculated automatically upon check-out.


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